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Q.) Do you have a printed catalog?
A.) No, in order to keep costs down, our product catalog is contained on our website.
Q.) Do you accept personal or business checks?
A.) No, we only accept Verifiable Money Orders and Cashiers Checks. (Please be advised that when paying by one of these methods, it will slow down the processing of your order).
Q.) I live in Hawaii or Alaska, do the shipping prices that are posted apply to me ?
A.), No, anyone living in Hawaii or Alaska will incur additional shipping costs and need to contact us for a shipping quote a info@psf-commodities.com before making any purchase.
Q.) Do I have to register to shop with you?
A.) No, but we do strongly encourage you to, so that you may take advantage of all the benefits you receive by doing so. Express lane checkout,track your order history, gain access to our members only catalog, special savings offers to our members only and more!
Q.) Is my information Safe?
A.) Yes,Personal information provided on the Web Site and online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.
Q.) I purchased an item and need to return it.
A.) You are welcome to return items based on our return policies which apply to your reason for return. For detailed return policies visit our Policies page. Please be advised that any item that is
custom made to order is non returnable. For questions and procedure pertaining to the return of an item, please contact us at info@psf-commodities.com and we will be happy to help assist you.
Q.) Why are the processing and shipping times different on all of your items.
A.) In an effort to keep costs down for our customers, we are having some of our items shipped directly from the manufacturer to you, instead of to us first. Thereby negating the need to build additional shipping costs into the price of our items. This allows us to pass the savings on to you. This is also quite effective at cutting down on the time that it takes for you to receive your item, especially those items that are made to order or custom made.
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